Frequently Asked Questions

NutriWitty is a nutrition coaching app that combines AI with dietitian approval. We offer personalized plans, daily tracking, and blood test analysis. Born in Türkiye, available in 24 languages.

Three things set us apart: dietitian approval (AI drafts the plan, a dietitian signs off), staleness detection (your plan refreshes automatically when your goals or profile change), and 24-language global reach — from Türkiye to the world.

We use Claude (Anthropic) — one of the most current and safe AI models. But the key point: AI never activates a plan on its own. Dietitian approval is required. For medical or clinical questions, AI clearly draws the line: "this falls under dietitian/doctor authority."

At the end of the trial, you automatically transition to the monthly plan. We send an email reminder 3 days before the transition. You can cancel anytime from settings.

On demand (meal revision, plan revision) or automatically when your goals/profile change (staleness detection).

One-tap meal swap, plan revision request (24h), goal change (auto-regenerate), or talk to Özlem Kasapoğlu.

9 diet types (Vegan, Vegetarian, Pescatarian, Gluten-free, Lactose-free, Keto, Paleo, Mediterranean, None) + allergies + intolerances.

Özlem Kasapoğlu is the founder and dietitian of NutriWitty. She doesn't work alone — together with our global team (TR + 19 EU/UK + AU/NZ/JP + 6 Latin American countries). Average message response time is 6 hours (business hours), maximum 24 hours. AI provides 24/7 support for simple questions.

Yes. Unlimited in-app messaging on the monthly plan. The yearly plan includes 2 free video sessions. Additional session requests will be enabled later. Through the ticket system you can get personalized answers to long-form questions.

Pilot in EU (DE/FR/ES/IT/NL). Actively evaluating applications. All dietitians licensed + country-certified.

Settings → Subscription → Cancel. Three taps. Keep remaining time. Full refund during trial.

14-day free trial (card required, cancel anytime). No permanent free tier — AI usage and dietitian approval are costly. But you can browse public content (philosophy, pricing, about, blog, FAQ) for free.

Yes. Settings → Subscription → Change Plan. Monthly → Yearly switches instantly (remaining time is credited pro-rata). Yearly → Monthly happens at the next renewal date.

GDPR + KVKK compliant. HTTPS, bcrypt, 2FA, biometric lock, audit log. EU-based hosting. Daily backups.

Your health data (covered by Article 6 GDPR) is shared only with: (1) your assigned dietitian — for plan approval and follow-up, (2) the AI planning engine — anonymized and token-based (no name or email is sent), (3) emergency medical referral — only with your consent. We never share with third parties for marketing purposes.

Settings → Account → Delete My Account. Password and the "Delete My Account" confirmation phrase are required (security). After deletion: 30-day grace period (you can undo), and after day 30, all data is permanently deleted from PostgreSQL and backups. Only legally required records (tax + legal proceedings) are retained.

Apple Health and Google Fit integration will be active at launch — metrics like step count, heart rate, and sleep will sync automatically. Manual tracking is active today: blood tests, weight, water, and food logs. You can export all your data as JSON anytime.

Partially. Mobile app: read content (plan, past meals) is viewable offline. Adding new meals, chat, and uploading blood tests require an internet connection. Offline actions are queued and synced when you're back online.